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Quality Policy


OUI GLOBAL GROUP, comprised of companies HEXA CONSEIL and OUI GLOBAL, holds as its fundamental objective guaranteeing that all services provided to our clients are performed with a high level of quality and efficacy. We aspire to be the most diligent, reliable and proficient choice in any field of consulting and business management.

Since its beginning in the industry, our company has gained the trust of our clients, as showcased by our high loyalty rate.

With the aim of continuing innovating and achieving the efficacy of our Quality Management System, our management is committed to the following basic principles:

ü  Improving continuously the quality of the services we provide to our clients.

ü  Accomplishing great competitiveness in our markets by the means of innovation and improvement of our services and working methodologies, as well as in the trust and loyalty of our clients, ensuring their satisfaction with an always attentive treatment and fulfilment of their expectations.

ü  Adapting to new technologies, offering our clients an easy and quick access to any required business documentation.

ü  Complying with regulatory requirements applicable to our industry in addition to other additional requirements we voluntarily subscribe to.

ü  Promoting initiatives of services quality and provision improvement, providing our employees with training so they actively collaborate with the cause.

This Quality Policy is revised at least once a year during the system review conducted by management for its continuous adaptation, alongside with quality objectives and goals, providing a reference framework for their establishment and review. 

Moreover, OUI GLOBAL GROUP verifies the efficacy of the implemented Quality Management System through the performance of quality audits.

Our Quality Policy is communicated to all interested parties for its understanding at all levels and is publicly available upon request.

 

More about us

You're welcome to visit us at any moment please find us on the map.

For more information about our Alliance, please download our
PDF brochure

Secretariat

The Secretariat is in charge of the coordination of the Alliance and it is based at the Madrid office:

Address
Calle Alfonso XII, 8
28014 Madrid
Spain

Contact us
Phone: +34 915 231 038
Fax: +34 917 616 181
Email: madrid @ oui-global.com

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